Frequently Asked Questions for Transportation Accessibility in Halifax

Questions and Answers

Question:  Do I need to be Senior to use your services?

Answer:  While our primary focus is on servicing the Seniors market, our services are available for anyone requiring transportation in Halifax

Question:  Do I have to pay the driver at the end of the trip?

Answer:  No, no funds are collected or paid during your trip.  All payment arrangements are made in advance

Question:  What is the minimum time commitment for the services of a personal assistant?

Answer:  Our rates are hourly and we work with each client to customize a travel solution program based on their needs.   

Question:  What qualifications does your staff have to ensure safety?

Answer:  All our Drivers/Personal Assistants have passed our criminal and vulnerable sector back ground checks and have a clean driving record.  All individuals are put through sensitivity/compassionate care training along with First Aid

Question:  Do I have to use a Personal Assistant service during my trip.

Answer:  No, we can simply provide inside door to inside door service,

Question:  Is your service on demand similar to a Taxi service?

Answer:  No, our service is based on pre-booked travel appointments and not on demand.  Our drivers also provide inside door to inside door service unlike curb to curb offered by Taxis.

Question:  If I need assistance to help get outside to the vehicle, is this available

Answer:  All our transportation services include our Personal Assistants  providing this service.

Question:  How far do you travel?

Answer:   We are primary servicing the HRM and surrounding areas.  Please contact us to find out if your location qualifies.

Question:  Do you provide accessible transportation for individuals in wheelchairs.

Answer:  Yes, we do provide accessible transportation to all those in need