Question: Do I need to be Senior to use your services?
Answer: While our primary focus is on servicing the Seniors market, our services are available for anyone requiring transportation in Halifax
Question: Do I have to pay the driver at the end of the trip?
Answer: No, no funds are collected or paid during your trip. All payment arrangements are made in advance
Question: What is the minimum time commitment for the services of a personal assistant?
Answer: Our rates are hourly and we work with each client to customize a travel solution program based on their needs.
Question: What qualifications does your staff have to ensure safety?
Answer: All our Drivers/Personal Assistants have passed our criminal and vulnerable sector back ground checks and have a clean driving record. All individuals are put through sensitivity/compassionate care training along with First Aid
Question: Do I have to use a Personal Assistant service during my trip.
Answer: No, we can simply provide inside door to inside door service,
Question: Is your service on demand similar to a Taxi service?
Answer: No, our service is based on pre-booked travel appointments and not on demand. Our drivers also provide inside door to inside door service unlike curb to curb offered by Taxis.
Question: If I need assistance to help get outside to the vehicle, is this available
Answer: All our transportation services include our Personal Assistants providing this service.
Question: How far do you travel?
Answer: We are primary servicing the HRM and surrounding areas. Please contact us to find out if your location qualifies.
Question: Do you provide accessible transportation for individuals in wheelchairs.
Answer: Yes, we do provide accessible transportation to all those in need
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